Verifying Your lemon212 Account
Account verification is the step that lets us confirm your identity matches your registered wallet — it protects your balance from unauthorised withdrawal requests. We ask for a valid national ID and a selfie taken at the time of submission. Documents go to our verification team through the secure upload panel in account settings; we do not ask you to send files
over chat or email. Once your documents are reviewed and matched, your account status updates and full withdrawal access is enabled. A verified account also means smoother support if you ever need us to assist with a transaction query. We treat the documents you submit with strict data-handling care and they are used only for identity confirmation.
- Open account settings and find verification — Log in, go to your profile or account settings, and look for the identity verification section to start the upload process.
- Upload your national ID — Take a clear photo of your national ID — both sides if prompted — and upload it through the secure document panel shown on screen.
- Submit a live selfie — Take a selfie as instructed on the verification screen. This confirms the ID belongs to you and is checked against the document you uploaded.
- Wait for confirmation — Our team reviews submissions and updates your account status. You will receive a notification once verification is complete and full access is enabled.