Reference

How lemon212 Handles Your Privacy

We collect only what we need to run your account, process payments through DANA, OVO, and GoPay, and keep your session secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to request data changesIndonesia-eligible coverage

Explore the Lobby Read FAQ

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to update your registered details, or need to submit a formal data request, our support team is the right starting point. You can reach us through live chat inside your account, by email, or through the help form on the contact page. We aim to acknowledge every privacy-related message promptly and route it to the right person without making you repeat yourself.

Live Chat Open the chat widget inside your account dashboard. Our team can confirm what data we hold and direct your request to the privacy handler on duty.

Email Support Send your data request or privacy question to our support email. Include your registered account name so we can locate your record quickly and respond accurately.

Help Form Use the contact form on the help page, select the Privacy category, and describe your request. You will receive a confirmation reference number once submitted.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Keeping your account data safe is an operational requirement, not an afterthought. We apply encryption to data in transit and limit internal access to account records on a need-to-know basis. Cookies are first-party only — we do not drop tracking pixels for advertising networks. Your payment details linked to DANA, OVO, or GoPay are used solely to execute the transaction you authorise. Players in Bekasi and across Indonesia can manage their cookie preferences directly from the account settings screen on mobile.

Data Retention

We keep your account record for as long as your account is active. Once you close your account, personal data is retained only as long as required by applicable rules, then deleted.

Cookie Controls

First-party session cookies keep you logged in and remember your display settings. You can clear or block these through your browser or the in-account settings panel at any time.

Payment Data Handling

DANA, OVO, and GoPay transaction references are stored only for reconciliation purposes. We do not share your e-wallet identifiers with marketing partners or unrelated third parties.

Who to Contact for Changes

To correct, export, or delete your personal information, contact our support team via live chat or email and state your request clearly. We confirm receipt before processing.

What Information We Hold and Why

lemon212 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your registration details — name, contact address, and the e-wallet identifier you use to transact, whether that is DANA, OVO, or GoPay. Payment data is captured only to process your deposit or withdrawal request; we do not store full

1
wallet credentials on our servers after a transaction is completed. Session logs — device type, browser, IP range, and login timestamps — are kept for account security and fraud prevention, not for selling to third parties. If you contact our support team, the conversation history is
2
stored so we can follow up accurately. We also use first-party cookies to remember your language setting and keep you logged in across a mobile session. Availability of all services depends on local law and eligible regions in Indonesia. You can ask us to export, correct,
3
or delete your personal data at any time by writing to our privacy contact address. Requests are handled within a reasonable timeframe, and we will confirm receipt so you know the process has started.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Rights

These are the questions we hear most often about how your personal information is managed on lemon212. If your question is not covered here, live chat is the fastest way to get a direct answer from our support team.

We collect your name, contact details, and the e-wallet identifier — DANA, OVO, or GoPay — you use to transact. Session logs like device type and login time are also kept for security purposes.

We do not sell your data. Information is shared only with payment processors needed to complete your DANA, OVO, or GoPay transaction, and only to the extent required to do that.

Yes. Contact us via live chat or email with your account name and a data export request. We will confirm receipt and send your data within a reasonable processing period.

Send a deletion request through live chat, the help form, or email. Once identity is confirmed, we close the account and remove personal data, retaining only what applicable rules require.

We use first-party cookies only — no advertising pixels. They keep your session active and remember settings. You can disable them via your browser settings or the in-account preference panel.

No. Transaction references are kept for reconciliation purposes only. Full wallet credentials are not stored on our servers after a payment is confirmed and processed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoBanjarmasin Night Spins

How lemon212 Handles Your Privacy

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Data Retention

Cookie Controls

Payment Data Handling

Who to Contact for Changes

Common Questions About Your Data and Rights

01 What personal data does lemon212 collect when I open an account?

02 Does lemon212 share my data with third parties?

03 Can I request a copy of the data lemon212 holds on me?

04 How do I ask lemon212 to delete my account and personal data?

05 How does lemon212 use cookies and can I turn them off?

06 Is my DANA, OVO, or GoPay wallet information stored permanently?

Privacy Policy

Related pages

Related pages